Phone: 833-304-4400
Email: hello@tunerdepot.com

You can only contact tech support via email.

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Tuner Depot

<p id="isPasted" style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do not offer any physical, technical support. If you are not 100% confident in your ability to install and troubleshoot any issues you should have a trained diesel-mechanic handle the installation and troubleshooting. &#xA0;</p><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"></p><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You are still welcome to email us with your issue and we will do our best to support you, but we do not have diesel mechanics on staff and cannot always offer the support needed to deal with troubleshooting.&#xA0;</p><p style="margin: 0px 0px 8px; padding: 0px; box-sizing: border-box; color: rgb(85, 89, 98); font-family: sofia-pro, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can write to us on the appropriate email id below:</p><div data-block="true" data-editor="6gb8m" data-offset-key="73rk3-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="73rk3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="73rk3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br>For&#xA0;</span></span><span data-offset-key="73rk3-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">EFI Live support</span></span><span data-offset-key="73rk3-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;emails:&#xA0;</span></span><a class="fr-green fr-strong" href="mailto:efilive@tunerdepot.com" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;" target="_blank"><span data-offset-key="73rk3-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: underline; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">efilive@tunerdepot.com</span></span></a></div></div><div data-block="true" data-editor="6gb8m" data-offset-key="e9jqu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="e9jqu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="e9jqu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">For&#xA0;</span></span><span data-offset-key="e9jqu-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">L5P/HP Tuners support</span></span><span data-offset-key="e9jqu-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;emails:&#xA0;</span></span><a class="fr-strong" href="mailto:hpt@tunerdepot.com" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;"><span data-offset-key="e9jqu-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: underline; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">HPT@tunerdepot.com</span></span></a></div></div><div data-block="true" data-editor="6gb8m" data-offset-key="197nq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="197nq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="197nq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">For&#xA0;</span></span><span data-offset-key="197nq-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">technical support</span></span><span data-offset-key="197nq-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;emails:&#xA0;</span></span><a class="fr-strong" href="mailto:support@tunerdepot.com" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;"><span data-offset-key="197nq-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><u>support@tunerdepot.com</u></span></span></a></div></div>

We do not offer any physical, technical support. If you are not 100% confident in your ability to install and troubleshoot any issues you should have a trained diesel-mechanic handle the installation and troubleshooting. You are still welcome to emai

Tech Support Policy

General Tech Support

2019+ RAM CUMMINS owners UPDATE**

Updates and Alerts

What is a DPF/DEF/EGR and why would I delete it?

What do I need to delete my DPF/DEF/EGR?

Factory Emissions Systems Basics [DPF/DEF/SCR/EGR]

What are your Business Hours?

Where are you located?

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How does your pre-order work?

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Why is my transmission shifting rough after tuning?

Mini Maxx V2 - DPF / DEF / EGR Delete Tuner

Mini Maxx V2

WHERE DO I FIND INSTALLATION INSTRUCTIONS FOR MY AUTOCAL DEVICE?

WHERE CAN I FIND THE USER GUIDE FOR MY AUTOCAL?

HOW MANY TUNES ARE ON MY AUTOCAL DEVICE, AND CAN I USE THE TUNE FILE ON MULTIPLE VEHICLES

WHY IS ERROR CODE $053E APPEARING ON THE AUTOCAL?

WHAT DOES KOEO (KEY ON, ENGINE OFF) MEAN?

MY TRUCK TURNED OFF WHILE PROGRAMMING AND NOW IT DOES NOT START/AN ERROR KEEPS APPEARING, HOW DO I FIX THIS?

ARE MY TUNES SWITCHABLE WITHOUT INSTALLING THE CSP4/CSP5/DSP5 SWITCH?

HOW DO I INSTALL MY CSP5/DSP5 SWITCH?

I HAVE A 2018+ RAM TRUCK, WHERE DO I INSTALL THE BYPASS CABLE?

I want to tune an Additional Truck with my EFi Live AutoCal - Additional VIN License

CSP5 Switch Installation

DSP5 Switch Installation

EFI AUTOCAL V3 Installation Instructions

How to Find Serial and Auth Code for an EFI Live AutoCal V3 Device?

EFI Live Auto Cal - FAQ

[INSTRUCTIONS] with NEW unlocked ECM for L5P AIO Delete Kit

[INSTRUCTIONS] with FACTORY ECM & Unlock Kit for L5P AIO Delete Kit

What do I need to delete my L5P Duramax?

Installing A New Unlocked TCM

CAN Plug Information

L5P 2017+ Duramax HP Tuners Tuning

How does the Eco Diesel and Sprinter tuning work?

Should I choose the bench flash or flash tuning option?

What is the process after I order the Bench-Flash option?

How do the Jeep Ecodiesel delete pipes connect?

Where do I find the installation instructions for my Iron Loader?

Where can I find the User Guide for the Iron Loader?

ERROR CODE F002 keeps flashing while trying to tune my truck. How do I fix this?

How long does it take for me to receive my new tune file?

My truck doesn't start after programming with the Iron Loader. What do I do now?

I'm seeing codes for “ACTIVE GRILLE SHUTTER” but my vehicle does not have this feature installed.

I can't find my PCM "FAMILY" on the Iron Loader's programming list.

Can I restore my vehicle to its original Stock setting with the Iron Loader?

Iron Loader Installation Instructions

Black Bandit Iron Loader - FAQ

Eco Diesel & Sprinter Bench Flash & Iron Loader

Ford Powerstroke 6.7L Tuning Information Commander 2020-2022

Reading Instructions (Obtaining Serial Numbers)

Commander

ECMSync: 2020-2024 Powerstroke Instructions

ECMSync

2020+ Ford Powerstroke

Mini Maxx V1 - The Ultimate DPF Delete Tuner

EZ Lynk

Tech Support PolicyUpdated a year ago