Shipping Information
Shipping related queries for Tuner Depot
I have not received a tracking number
Your tracking number will come in an emailed invoice once the order has shipped. If it's been four business days since you placed your order, reach out. There could be a shipping snag or an issue with the email address you provided. Let's sort it out
Where do you ship from & how long will it take for my order to ship?
Our fulfillment center operates out of British Columbia, Canada. The center serves as the hub for most orders, except for drop-shipped items from brands like S&B Filters. Orders at Tuner Depot are typically processed within two business days from you
My tracking number has no progress and says to "check back tomorrow", why is this?
Your tracking number is created and emailed to you as soon as our fulfillment team processes your order and creates your label(s). Your package does not get scanned until it arrives at the couriers shipping warehouse, your order will have been picked
My tracking indicates my order was delivered but I cannot find it
We're sorry to hear that you haven't received your order. If your tracking indicates that your order was delivered but you cannot find your package(s), we recommend the following:. Once your order leaves our facility and is in the hands of the shippi
What are import duties & taxes? Will these be collected on my order?
All international orders are subject to duties and taxes as determined by the country of import. If you're purchasing from outside Canada, be aware of potential extra costs. Customs policies differ dependent on the relevant countries laws and regulat